DirecTV
Cancelled in 3 Weeks, Told $20 Fee, Billed Over $320
- 05-13-2008
- 3
I cancelled my DirecTV account 3 weeks into the service because I was led to believe by the sales representative on the phone, at the time of sign-up, that the cancellation fee was a flat fee of $20. When I got my bill, I realized this was not the case. I tried to communicate the problem to the company and was basically told "too bad," even though there is no one you can talk to who can help you. I cancelled because I felt like the victim of a bait and switch, and they are still going after me for the money, which is over $320. I now have health issues...
Company: DirecTV
Country: USA