Comcast
Billed After Returning Modem, Then Cable Disconnected

I wish these companies would employ employees that can speak and understand English.

I had Comcast Cable TV only, I added internet to my cable, the service was bad so I discontinued after a month. I turned the equipment (modem) in and I was still billed two months later for internet service. I called again to have internet service discontinued and dispute the two months billing. They ended up disconnecting comcast all together from my house. I called the 800 number to complain about no cable TV and they said the account was fine and have a service tech come out. The next day I called the local Norcross, Ga and I was told that cable service was disconnected. They said they would send out a tech the next day to have services reconnected.

I am disappointed with Comcast services and wish they would employee employees whom can speak good English so they understand customers needs and wishes.

Company: Comcast
Country: USA
State: Georgia

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