DirecTV
Unauthorized withdrawal from Banking Account

I simply got off the telephone with three "supervisors", Christ, Worker # 100110587, Rene, Worker # 10033503 plus one additional inexperienced customer support worker. O'yeah Javier is meant to contact me back within 20hrs. Right! $475 bucks was removed from my bank account for devices that hadn't been delivered for them along with a balance due on my account, despite the fact that the containers found my home about twenty four hours prior to the withdrawal out-of my account. Every supervisor I talked to held me on-hold while they got their moment searching within their conversation catalog for "wishes their cash back". I had been provided the exact same solution, it is within the plan and also you decided to this whenever you registered. Decided in order for them to remove just as much cash because they see healthy with no notice! I really donot feel so. I expected because of their authorization to report our discussions and did. I'm today along the way of speaking with my attorney, processing a state using the BBB, my local attorney-general, in addition to the Federal Trade Commission. Their exercise is dishonest and really should be illegal. I encourage all you which have had comparable circumstances with this specific organization to document a together with your local attorney-general, the Federal Trade Commission in addition to the BBB.

Company: DirecTV
Country: USA

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