Time Warner Cable
Charging for equipment that I don't have

I have been going back and forth with Time Warner for at least 2 years regarding boxes that they say I have, yet they have been turned in. I had techs come to my house and exchange two faulty boxes and apparently they did not record that they had been returned. Most recently I returned a modem at the Palm Desert office and was told 2 weeks later that the modem was not returned. Thank goodness they found the modem so that is off my bill but the 2 boxes remain.

Company: Time Warner Cable
Country: USA

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