Dish Network
Promised 10 Mbps Internet Tests Far Slower, $420 Cancellation Fee

I bought dish net not even a month ago and the entire time I was setting it up everyone said I was getting 10mbps, which I specifically asked for about 20 times while on the phone, it then took them 2 weeks to get it installed and even the installer said I was getting 10mbps, once set up I ran some speed tests and got. 69mbps download and. 1mbps upload which is god awful. So I called dish and they said that they would help me fix my "5mbps" net...

And when I told them I had 10mbps they said it would be another $10 a month for 10mbps. They scammed me, now when I go to cancel this terrible internet they are telling me I have to pay $420 cancellation fee, which I was never told there was a 2 year contract in the first place. I contacted the company 6 times to try and get the net fixed and every time they said it was running perfect... They said I signed a contract which I haven't signed either. All around a terrible company scam.

Company: Dish Network
Country: USA

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