CenturyLink
Prism TV Freezing for Over a Month Despite Router Change

TV & Radio

The prism tv has been freezing for over a month and was told that the box was getting hot, that we need to unplug it when this happens. That would be at least 15 to 20 time a day! The home has plenty of air movement so there has to other issues. The router was changed from a wep to wpa channel but didn't help, so maybe change it back? If this keeps up maybe the bill should be lower til the issue is resolved!


Company: CenturyLink
Country: USA
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