ATT U-verse
Service Cut Off Without Notice During Father's Bypass Surgery

Since establishing service in September I have had nothing but charges that seem to never go down no matter how many times I pay them. I have requested a itemized bill for what their charges are and have never received one. Then without warning they cut my service and never mailed me anything regarding why or that they even were going to do this.
My father had a quadruple bypass 2 days before I was cut off and because of this I have not been able to email family or friends with updates on his condition! I have relatives that live out of state and I cannot afford to make so many out of state phone calls. Because of this happening my relatives that have any At&t service are intending to end service with the company because this has caused even more trauma to an already traumatic time. My father has had major complications and i have not been able to keep loved ones informed.

Ironically at&t was able to send me a letter threatening to charge me an extra 150 dollars if I dont return their equipment in 10 days! Funny how they are capable of mailing me when they want too but didnt mail me an itemized bill i asked for nor a letter telling me they were going to shut off my service. They offered no help or support to resolve the situation and were downright rude and nasty when I phoned.
I was warned by friends not to go with at&t because of exactly these mob mentality tactics they have. They just treat you poorly and then threaten you
At&t cell service will lose me as a customer as well because I dont want to ever have anything to do with this company again after what they have put me and my loved ones thru. They have no regard for thier customers and they rob you and can never explain where all the extra charges are coming from. They have the most shady business practices I have ever dealt with.

Company: ATT U-verse
Country: USA

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