Time Warner Cable
Late Fees

Late fees are charged for services that have yet to be received, this seems unethical and consumer abuse. Time Warner bills in advance of received services.

I have had a total of 7 late fees due to a decrease in my income caused by disability due to a car accident. The total is $52.50. Should I contact the FCC, NYS Attorney Generals Office or the BBB to escalate my complaint and request for a credit?

I spoke with someone named James and his supervisor Roland and they terminated my call as they consider this a legal matter that may include a 3rd party.

MY home number is: 716-285-8526 and my Timer Warner Account # is 202-183506707-001

Company: Time Warner Cable
Country: USA

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