Dish Network
Online Sale Said DVR Was Optional but HD Receiver Will Not Connect

I am supposed to be able to connect to the tv to the internet to access blockbuster on demand and dish video on demand. But the hd receiver does not connect. The tech could not get this ethernet cable to work - maybe that is why. Tech support agreed that I was mislead by online sales.

I have the transcript for the online sale. I was told that dvr was optional. I would have all services offered in package only without recording capability. Apparently I received the wrong hd. There are other hd receivers that do connect to the internet without the dvr service according to tech support. I explained over and over that I only want hd - no dvr. I was assured that comparable service was available with the hd receiver and I would not have to pay for recording stuff.

Please fix this problem. Vip211k

Company: Dish Network
Country: USA

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