Preferred Guest Resort
They took money off my credit card with out my permission then when i told them i wanted a refund they took one payment off. Would not refund my whole money no matter what and it wasnt even my thirty
- 11-15-2012
- 21
This report is about preferred guest resorts calling me and I got tricked into paying for this vacation but after one of the reps took money out ofmy account without my permission, it pissed me off. I contacted them and told them i wanted a refund and they wanted to take a payment off instead making my resort fully paid. I then contacted them in November 14th speaking to a so called manager named mark he sounded really drunk too (listen to the recording) telling him I would like a refund he said no. Telling me to refer back to the web site where it"s saying it"s not refundable. I started this payment on April or May. They are a rip off and need to be stopped from taking peoples money.
Company: Preferred Guest Resort
Country: USA
Phone: 18006562780
Site: preferredguest.com