Preferred Guest Resorts
Did not give a refund after me telling them that I did not ask for this Trip, they let me hear a recording of myself, ONLY stating my name and how much i received each month, nothing agreeing to accept

On the 1st of Feburary (SSI pay dateI) looked at my balance online and discovered that Preffered Guest Resorts had taken $304.95 out of my checking account (which was part of my rent money) I called these people up and told them that I wanted a refund, because i was'nt aware of me agreeing to any such {Trip, cruise, or nothing of a sort} they told me that there was refunds given back and to either sell the tickets or give them away
I continued to discuss my opinion on this subject with themand told them that I NEEDED my refund to pay my rent and still was told NO REFUNDS.
They let me hear a message of my voice saying just my name and how much money I got every month, there was nothing in that voice mail saying that i agreed to pay for any sort of a Trip, or anthing of the sort nothing else.
I had'nt even got any sort of package from them or any message by E - mail, but yet today I was told that a will receive a package in the mail in a couple of days, and this is crazy because I Never Agreed To This Mess. I Just Want My Money Back so that i can pay my rent.
Thank You For Your Prompt Resolution

Company: Preferred Guest Resorts
Country: USA
State: New York
City: Bronx

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