Leisuretime.com & America West Airlines
Travel denied so was refund. Contacted within 12 hrs of purchase, could not get visa "So What" Las Vegas / nationwide

Contacted LeasureTime.com by phone 10:00 P.M. On 10-10-04. I booked a trip to Cancun for $310 for 2. They talked to us for about 1/2 hr and booked our flight as a courtesy at the cost of $974.76 They knew that we were not married and that was alright. I talked to Eleina then her superviser Mike Butler.

This morning about 10:00 A.M. We reviewed the terms and conditions (10-11-04), and my travel companion told me to contact them and let them know that her Burma visa was expired. I contacted them and told them at about noon today (10-11-02) I also told them she has a green card until 2011 and a Calif. Licence. LeasureTime contacted Americawest air lines. We were told by LeasureTime that America West air lines refused any refund.

I tried to work with both companies, I called america west in San Francisco and I was told your flight was booked by Leasure time-sorry no refund. I tried Leasure time again and told them I wanted a refund and they told me Amereican West won't refund them. I had no Idea that we needed a visa or birth certificate until I asked questions today (12 hrs from booking flight) I have never been out of the united states before and This was a special vacation where we would have to attend a time share presentation to get 6 days in Cancun for $310. I was booking a vacation for a birthday 10-15-04 to 10-21-04. Well what a birthday present-consumer fraud!!!

I told the air line that I was cancelling the flight with my bank. They told me to late. The bank confirmed that they were right, the only thing my bank can do is file a credit card dispute after its paid. They have not submitted it yet but there is nothing I can do. I am very upset because I work in a customer service field-Real Estate. Isnt't there a 72 hr right to resind a contract, Especially when my companion can't travel do to restrictions unknown at the time.

Company: Leisuretime.com & America West Airlines
Country: USA
Phone: 8004491876
Site: leisuretime.com

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