Expedia.com
Misleading Advertisement - False Confirmation - Stealing Money
- 06-06-2012
- 10
Expedia advertised the room to include free breakfast for 2 and free parking. Once booking was made, I was told that I still had to pay the additional $14 per day for parking plus $21 per day for breakfast plus tax. So, I cancelled reservation right away. Months later, i found out that Expedia still charged me for the service they did not even provide. So, multiple issues here: 1) Misleading advertisement, 2) False confirmation on cancellation 3) Stealing hundreds of dollars from me for the service they did not even provide. I will never book through expedia again. Btw, it took very long to talk to customer service. Expedia's overseas customer service was very rude.
Company: Expedia.com
Country: USA