US Airways
Horrible Experience, Poor Customer Service, Never Flying With Them Again

I picked US Airways as my airlines to travel for my vacation. After checking in and sitting down waiting for our flight, we were later told that there would be delays because we had a stop in Phoenix which was currently under construction, so everyone had delays. This was no problem at all, as I understand most airlines have delays, although I would've appreciated a heads up, since this delay wasn't all of a sudden. It was known Phoenix was behind, so we shouldn't have been alerted last minute as to so.

Before we could board the plane, we were told that there wasn't enough room to store our bags, so many passengers on the planes were asked to check in their carry-ons. I had valuables and fragile items stored in my carry-on, which is why I brought it with me, but seeing how I had to check it in, I had no choice but to take these items out of my bag, which meant I had to hold them the 4 hours remaining on of my trip.

Company: US Airways
Country: USA
State: Arizona
City: Tempe
Address: 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034
Phone: 4806930800
Site: usairways.com

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