Homeaway.com
Villa rental email breach left no record and $5,850 lost

Be afraid. Be very afraid. We thought we had arranged for a villa in Punta Cana. When we called for confirmation a week before our trip we were advised there was no record of our rental. Homeaway sent us an email confirming the owners email acct had been breached. How they knew this is hard to understand since they never contacted the home owner. A few days later we received an email that the acct may have been breached. Homeaway takes no responsibility in our loss of $5,850.00. They say the problem is between us and the owner.

Company: Homeaway.com
Country: USA

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