Priceline.com
Bait and switch airline tickets

On October 25th I went to priceline.com to purchase tickets for me and my wife to go to Melbourne Australia. We submitted a price of $2750.00 for two round trip airfare tickets which was immediately accepted! Wow we're going to Australia! Until. I checked the itinerary a few moments later and it said Springfield Mo to Melbourne Florida!!!??? We immediately called and got a person in India I think and told them the ticket was to be to Melbourne Au.
He tells us there is nothing he can do about it except offer us $2450.00 return. They would keep 300 dollars unless we resubmit a new ticket price then the 300 would then be credited back to us AFTER we purchase the two tickets... How do we know they won't do it again? We don't trust any on-line travel service now
They keep the 300 dollars and we're just out of luck. I believe it's a bait and switch and we been took by them. Thank goodness we didn't purchase the insurance, that would have been lost as well.
I know some would say well at least you got most of it back, but in fact, how many others has this happened to?
Our trip was cancelled now because we don't have enough to go at the time we wanted to, so we have to save more money to go to a travel agent instead.

Company: Priceline.com
Country: USA
Site: priceline.com

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