Spirit Airlines
Hidden rules, nickle & dime you, rip-offs, chabby planes, broken seats, mean employees, zero customer respect

Traveling & Tourism

Most all plane companies allow you to travel with 50 pounds or less in your suitcase and no charge for 2 bags for international flights. I did not find out Spirits restrictions on luggage weight is 40 pounds until I put my bags on their scales and was charged $25 more per bag in addition to the $30 I was already paying for said bag. Between three checked bags and three carry on's my cost to just ship my luggage was $255... Are you serious??? They are also VERY restrictive on what "they" call a personal bag and was charged an additional $30 for a personal bag because "they" considered it a carry on. Once on the plane you have to pay for everything and I do mean everything.

I'm surprised there wasn't a charge for using their disgusting smelly on board bathrooms too. They don't enforce having your seats in a upright position upon take off and landing because half the seats are broken either in the down or up position which makes getting in and out of the seats a real joy. I was traveling with my two young sons and this running back an forth to the check in line to pay for all the "extra" baggage charges in addition to the charges themselves was a nightmare and caused much extra stress I would not have had if I would have been flying with another more respectful airline company. I have a return ticket I still have to use and after that I will NEVER ever fly with Spirit aniline again. I promise. I'd rather take a train or bus... A real rip off, fly by night, pun intended company.


Company: Spirit Airlines
Country: USA
State: Michigan
City: 30588 Automation Dr. Clinton Township
Site: spiritair.com
  <     >  

RELATED COMPLAINTS

Spirit Airlines
The "spirit" of this airline can be summed up in 4 words WE JUST DON'T CARE

Spirit Airlines
Absolute RIP-OFF—Hidden or Untold Fees—Poor Customer Service—NEVER Again

CheapOair.com
Do not fly with Spirit Airlines - cheapoair should inform customers of hidden fees!

Spirit Airlines
Consumer Report

CheapAir.com
Consumer Report

Spirit Airlines
NO Customer Service, NO Big Front Seats, NObody to talk to... Are you kidding?

Spirit air lines
Prices

Spirit air lines
Shafted - customer service

Allegiant Air
Limitations on baggage and carry on luggage designed to collect excessive charges

United Airlines Gave Away Our Seats... Twice!
United Airlines Gave Away our Seats Twice! No Apology... Nothing! - Ticket reservations, insisted I bring tools for my wheelchair... Then stole them!