Embassy Suites
Theft

Traveling & Tourism

Stayed in the embassy suites in downtown houston for a show. Upon arrival we were pleased with the area and the entire resort atmosphere. At roughly 630 we visited our space after checking in and put our items down so we could go downstairs for that free professionals reception with cocktails and treats. I got with me my license plus a twenty dollar bill and four five dollar bills to tip with. I quit three fifty dollar bills plus a twenty in my own wallet within my purse for my paying cash for the night and breakfast 24 hours later. We were gone from our room till 8pm and we came back to change and leave to the show. I visited my wallet to eliminate the cash and saw that there is just one fifty and the twenty. We searched the whole space. We required a supervisor who took a great 40 units ahead up to the space. She was undermining and rude. She kept saying, are you currently sure you simply did not shed it? She said she'd consider it since i have also work in the hotel industry and understand that there's a record of who swipes their card every time somebody enters the area. Well after we got the runaround till the following day, as it happens an manufacture arrived to our space declaring we called of a defective bathroom... Neither i or my two friends named anybody in regards to a defective bathroom. Ultimately, i'm out $100 and also the gm of the inn explained that there's no evidence this person took my money!!! He explained he asked the engineer who came into our room and asked if he took the cash. He explained no, and thus that's the end of it. I'll never again stay at any embassy or hilton associated resort! Absurd!!


Company: Embassy Suites
Country: USA
State: Texas
City: Houston
  <     >  

RELATED COMPLAINTS

Embassy Suites
Money scam

Embassy Suites Sacramento
Hotel room not accepatable

Easy Click Travel
Poor Service

Embassy suites niagara falls canada
Bad room and service

Embassy Suites
Total disaster!

Embassy Suites
Total disaster! I had planned on

Hotels
Left out in the cold ripoff Ventura California

Embassy Suites
A Hilton Company Serves businesses in the area but makes customers book at least 3 nights

Embassy Suites Downtown/Lakefront
Dissatisfied!

Embassy Suites
Can't cancel reservation - I HATE EMBASSY SUITES!