EF Tours
Cancellation Policy Scam

I arranged my kid on the college/team visit to Egypt with EF Trips. I arranged this journey in April for summer 2012 journey. I bought the travel insurance aswell. Soon after registering, civil unrest in Egypt and Libya erupted. For obvious factors, we no further desire to deliver our boy to Egypt. Actually the United States State Dept. Has released a caution about non essential go the region. EF Tours hasn't ended this journey? Our boyis instructor has selected another journey, nevertheless it is just a location that my son continues to be to. After I named EF Excursions to stop, I had been informed the preliminary account fee wasn't refundable, or was the insurance plus they desired to maintain a $250.00 cancellation charge. Are you kidding me? You wish to maintain the termination insurance on a holiday you ought to have terminated and $250.00 termination charge? I stated it was undesirable and was informed "I am sorry you are feeling this way." Nicole asked when they decided another visit and that I stated yes but we weren't involved. She subsequently stated the Egypt visit was annually away. Really? No body will deliver their child to Egypt in annually! I requested to talk to a boss and was informed there isnot one accessible but she'd have one-call me. She subsequently would hang-up and that I questioned if she'd my telephone number. She stated yes and study off the incorrect amount. I'm prepared to shed the $98.00 but I believe it's absurd to maintain my insurance along with a $250.00 termination charge to get a journey they must have TERMINATED! Don't conduct business with this particular organization. They're preying on academics, parents and pupils. How low is it possible to proceed?

Company: EF Tours
Country: USA

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