Air Tran Airways
Earned Elite Status, but they would not give it to me!

I flew exclusively Air Tran in order to gain Air Tran Elite Status in 2010. I finally earned it with a trip on Frontier (sister airline) to and from Salt Lake City but as the points came in... I was one point (or one leg) short. I did my reasearch, and the leg from Salt Lake City to Denver was not credited. I called Air Tran, they said I had to speak with Frontier... Spoke to Frontier... They said... You get the picture... And until today... I have yet to receive the credit, the Elite Status and as a loyal customer for many years... I'd rather drive to destinations than to fly them again. I thought Delta was worst... But I guess they all stink... Very Very Disappointed.

Company: Air Tran Airways
Country: USA
Site: airtran.com

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