Hilton Honors Point Redemption
Cancelled reservation 24 hrs.in advance and they did not redeposit points

I arranged two areas utilizing my prize items to go to a marriage on November 6. One-room could be for my spouse and myself and also the additional for my cousin and 85-year old dad. On November 5th my dad became sick and that I terminated one-room. Our cousin nevertheless went (my dad lives with my spouse and that I). I got my dad towards the clinic and he was identified as having the influenza. I've an archive of my concerns and cancellations. The 30000 factors haven't been redeposited. I have talked to many individuals in the benefits table and also have use of my bill online. They keep mentioning me to various people. The most recent on that I talked for this day stated that my factors were redeposited when I terminated. It's nowhere on my "factors exercise" site. They stated that it'd be the way in which she managed it. She stated that I'd utilized factors since that will be accurate. They withdrew factors for all those remains. Nevertheless there's no report of these being redeposited. I requested to talk to somebody greater. She moved me to some voicemail and that I quit my info. I don't anticipate a call-back the way in which I Have been provided the runaround. All I'd like is my awful 30000 points back. I have never had an issue with Hilton Respects before. Anything else went beautifully. However they are now being completely low useful here. Are you able to support me? Sally Carroll

Company: Hilton Honors Point Redemption
Country: USA
State: Pennsylvania
City: Easton

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