Spirit Airlines
Refused to Put $9 Fare Club Membership in Son's Name

On May 21, I purchased a $9 Fare Club package for my son. After entering the information, including my credit card information, the $9 Fare Club package was put into my name, not my sons.
After several calls, and 3 tries to email the company, I spoke with a CSS named Andy. Andy refused to help me stating it was policy that the member of the $9 Fare Club had to use their own credit card. I stated my son did not have a credit card, and I used my card. After accepting the fact my son could not have the membership, I wanted a refund.
At that point, Andy informed me the membership was non-refundable. I explained that Spirit Airlines would be losing customers for the price of the membership, and again, Andy refused to refund my money.
It is no wonder our country is in the toilet and turning to other countries for their business. Doing business with a US company will only get you screwed.

Company: Spirit Airlines
Country: USA
State: Michigan
City: Clinton Township
Address: 30588 Automation Dr
Phone: 8007727117
Site: spiritair.com

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