Expedia.com
With this type of customer service, we will never use Expedia again

I arranged my visit to Ireland 4 weeks ahead of time using Expedia. This involved an automobile rental in Dublin having a business named “Payless”. Since we arranged early, we got a great price. Evidently too-good, since whenever we got to Dublin, we couldn’t look for a “Payless” table everywhere. We talked with many airport workers who stated that there is no business named Payless within the airport. Works out that it had been under another title (conducting business as Dooley Car Rentals). Nowhere about the Expedia published schedule was this outlined, or was it within the schedule you might have e mailed for you. The U.S. Quantity shown about the schedule wasn't useful possibly because of the time-zone change (voicemail). We'd no option but to rentacar for five times the total amount at another rental table. Whenever we returned towards the claims, my partner named Expedia to describe our scenario. After over an hour or so about the telephone, we were obviously informed that it had been our problem, since method at the end of the scheduling site on Expedia (not within the printing edition) hidden in a lot of additional links was a link having said that ‘Detailed Rental Information’, which it had been our obligation to press these links and possibly produce them out or keep in mind that it's named Dooley Car Leases throughout the 4 weeks between your period we reserved and our journey. With this specific kind of customer support, we shall never utilize Expedia again, because there might be additional occasions where they're ‘hiding’ CRUCIAL info deeply within the fine-print.

Company: Expedia.com
Country: USA
Site: expedia.com

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