Hawaiian Airlines
Hawaiian Slams you if you miss you flight $200.00 to book a new flight

My computer had crashed, normally I print my boarding pass the night before but couldn't due to computer failure and so I called Hawaiian air at 7:30am to confirm my flight which I though left at 9:30am because it arrives at 12:30pm a five hour flight. They informed me the flight leaves at 8:30am and there was no way to make the flight. They informed me that there would be a $200.00 fee to rebook on the next flight that to me was a major rip-off. I will never fly Hawaiian again very customer UNfriendly and their agent were rude in handling my complaint. After major complaining the dropped the fee to $150.00.

Company: Hawaiian Airlines
Country: USA
State: Hawaii
City: Honolulu
Address: PO Box 30008

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