Imperial Palace
No security

Traveling & Tourism

I had been robbed within the space while I had been resting between 3 am - 5 am. Someone start my space by resort key-card, discover my bag and grab the money in the budget, credit cards, reward cards, camera with all pictures that people required previously. Who grab charge cards, utilize them to purchase bus-pass for Vegas. The resort safety found browse the lock and may not get it done, alternatively they smashed the lock and phone preservation man for restoration. They produce the state & offered for their insurance provider CCMSI, which refused this state without clarification. It got me 3 months of contacting to CCMSI without solution. Lastly after I obtain a co worker of the state processor about the telephone, she keep showing me that it had been my problem, that I had been not utilizing the dead-bolt and as a result of this my state was refused. It wasn't necessary need to make use of dead-bolt; normally if thieves split your space and rob you, resort is likely to be not liable. It's no secure container within the space, no safety camera within the hall to determine who's entering the room during evening. That room was the alternative to additional space, where Television 13' wasn't operating, toilet drain and tub drain wasn't working and contains a form about the roof. Sign in required over 5 hours, and alternative was likely to function as the same time, till we call a supervisor. The area wasn't clear.individual of the resort don't truly worry about you. Buffet is horrible. I'd never actually move there to get a free food. It had been my birthday and 30-year of wedding wedding. I'd be murdered easily awaken and find out thieves in my own space. Resort doesn't have video security cameras within the hall, just in casino-they worry about their cash, not yours as well as your lifestyle. It's great to possess CCMSI, the organization that not need to pay for visitor dropped. I'd prefer to be reimbursing for my missing and my stay as of this uncomfortable position. Vegas authorities produce law enforcement statement, but isn't likely to examine resort event.


Company: Imperial Palace
Country: USA
Site: imperialpalace.com
  <     >  

RELATED COMPLAINTS

Imperial Palace
Has a bed security in the hotel room at nigh, easy access for robbers at night to guest room. Las Vegas Nevada

Otel.com
Not helpful

ETourandTravel.com
Fraud and rip off!

Hampton Inn Boone N.C
Room released

Motel 6
A Bunch Of Thieves

Expedia
Lied about reservation

Disney's Caribbean Beach Resort
Poor Customer Service

Econo Lodge
Nasty, Noisy and Unsafe Hotel

Saralago hotel
Our return back

Priceline
Hotel room