Disney's Caribbean Beach Resort
Poor Customer Service

My loved ones remained as of this resort January for 7 times. We liked anything concerning the resort aside from the terrible knowledge we'd at check in. Whenever we came, we were instantly provided our space project. I required a room nearer to the swimming and was informed really rudely that used to do not purchase the better space. I informed her that I'd be prepared to spend more for that area comfort. I required a space within the Martinique region. While which was not available I questioned her if by-chance among the "sailing areas" was available. I'd named every three times for 30 days just before our a vacation to check if these areas were accessible and was informed to obtain these areas at check in by disney team. She subsequently explained when I had been worrying concerning the area of our 1st space I'dnot such as the precise location of the sailing areas because they were further apart. I discussed that I had been not worrying, simply showing my choices. She subsequently explained to "quit worrying", the swimming was not over 5 minutes walk in the space she initially offered us. She quit to get a second to a different space and arrived straight back and explained the whole resort was complete and that I might consider the area I had been designated or locate another resort. Not really a excellent starting to get a marvelous holiday.

Company: Disney's Caribbean Beach Resort
Country: USA
State: Florida
City: Lake Buena Vista
Site: go.com

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