Air France / Continental Airlines
Bad coordination within flights connections

We missed our connection due to plane delay, and Air France agent gave us a slip with a confirmation for the next flight the next day in the morning, and failed to provide us applicable tickets.

Continental Airlines did not honor the slip provided by Air France, did not offer any help, and wanted us to pay again for our prepaid trip, otherwise we would never fly back home. Air France office was closed by that time, and no agent could help us.

I was crying in the airport with no help and no mercy; in order to catch the plane, we ended up paying an extra $1,010.00 for our prepaid ticket that costed $3177.84, for 2, which make a total of $4187.84 economy class...

Company: Air France / Continental Airlines
Country: USA

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