Continental Airlines
Ripped off my sister on fees for 3rd extra bag

My sister was told, when she brought her ticket in July, theirs a $25.00 fee for additioal bags. Her flight was postponed due to Herricane Ike. When she finally gets to head home. (Houston Tx. To Shreveport, La.) the airlines (sacramento International) charges her $100.00 for her third bag. I think this is a travisty. She already missed a weeks pay being stuck in Califorina five extra days, not to mention the tragady she has to face at home. (flight conformation #A9LQ6P. Friday sept. 19th 2008 departing at 12: noon.) I think Continental airlines is playing on the tragady of there airline passengers. Also, there is a lack of comunication between the supervisors and the reservationist. Both are quoting different prices on the baggages. Where is the company Heart... Or is there a lack of. If there is something that can be done
please advise, Thank you for your undivided attention.

Deborah H for my sister Helen L.H

Company: Continental Airlines
Country: USA
State: California
City: SACRAMENTO
Phone: 8007844444

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