Cruises-N-More
Lack of customer service

I'd required a to get a sail about the Holland America Cruise Line through many businesses utilizing a site named cruisecompete.com. Cruises n More had the very best price, as well as provided a shipboard credit on each cottage, which appeared excellent. I named the broker, Jane, to obtain extra information and have concerning the deposit for every individual. She could provide me a lowered safety deposit of $100 per individual, and cited me prices for inside and deck rooms. I had been organizing this sail to get a whole of 10 individuals with possible of many more.

After arranging my cottage, a buddy of mine named to guide his cabin recently. He sadly forgot to obtain the sail id range from me, but understood my title and precisely what the sail was so when it quit. Jane was not able to find the sail quantity and informed him he'd need to call-back each morning. He called back later at night using the sail quantity, but was positioned on store for over around 30 minutes with no one actually acquired.

While he attempted to guide nowadays, he was informed the price leaped to more than 600 more per individual which the decreased deposit was no further accessible which he'd have to pay $350 per person now. Clearly, it was not a thing which was mentioned the prior evening with me or my buddy, so we were clearly annoyed. After I talked to Jane's boss, Tiffany, she stated that there is nothing she might do concerning the deposit which the feasible leap in deposit was completely revealed about the initial estimate. This can be accurate, but since I had been coping with Jane about the telephone to set up the sail, I'd have anticipated her to reveal the deposit might leap if all rooms weren't reserved by recently.

Therefore, I wound up eliminating my cottage (wont get my deposit back for just two months) and today I've to find once again to get a new sail. The initial date we'd desired are now actually all reserved, so we will have to set up another day. Jane and Tiffany were equally totally unapologetic for falling the basketball, and also have quit an extremely bitter flavor in my own mouth. Don't conduct business with this specific organization!!!

Company: Cruises-N-More
Country: USA
Site: cruises-n-more.com

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