Grand Sunset Princess Resort
Disorganized, poorly managed, not worth the time or money!

Traveling & Tourism

This was a well planned family vacation that definitely did not turn out that way! Major problem is disorganization, no one speaks english. Credit card like keys were used for the rooms which never worked, had to be rebooted two and three times a day. Bath room toliets not working, near the pools and never had any clean towels to replace the wet ones. Was represented has a brand new resort 4star all inclusive. Tiles broken and missing at the swim up bars. One bartender at each bar for way too many people. Tap beer only no light beer at all. Almost impossible to get a reservation at any of the restaraunts which they stated would be available. The place is all tile all the walkways in the open halls, very very slippery and dangerous. The bottom line I spent alot of money for a vacation where I spent most of the time being upset and complaing and getting no where because no one spoke english. This place is a rip-off.


Company: Grand Sunset Princess Resort
Country: Mexico
City: Cancun
Site: www.princess-hotels.com
  <     >  

RELATED COMPLAINTS

Grand Sunset Princess - Riviera Maya Princess Resort
Grand Sunset Riviera Maya Princess Discussed! Very discussed! Stay away!

Bluegreen
Resort time share is a ripoff and has robbed myself and my children of a fun vacation after a family separation

3 Point Magazine
3pointmagazine.com, MedEx Laboratories, VJP Direct ripoff, fraudulent business Beware!

Travelocity
Worst experiene ever! - Hotel Booking

Vacation International
Vacation International

Sandals Regency La Toc Golf Resort & Spa In St. Lucia
Regency Sandals Resort St. Lucia, Sandals Regency La Toc Golf Resort & Spa - MISLEADING - FLEA BAG HOTEL St. Lucia

St Augustine Beach Resort
St Augustine Beach Front Resort - Health/Sanitation Violations

Mexico VIP Holidays
Armando from Mexico VIP Holidays is a real rip off artist. Stay away from this company and his BS

Cancun Vacation, Lowest Price Cancun, Cancun Cheap Deals
Lowest Price Cancun Made a reservation for a family vacation only to find out our family is out $900!

Marriott Vacation Club
Not what we expected