US Air
Ways US Air They stole my frequent flyer miles and are holding them ransom Phoenix Arizona

I'll tell you — when you give an incentive to a customer — rule #1 — don't take it away or you are worse off than before giving it.US Air — in following with all other incentive airline plans — offered frequent flyer miles. I had quite a few stacked up. Then, I called them to order another ticket, and asked how many miles do I have stored up? Nothing — your frequent flyer miles have been taken away. "Why?" Because you didn't fly with us for the past 18 months." Then, she went on to say that I can get my miles back by paying them $100 or buying a first class airline ticket. What a joke!

Company: US Air
Country: USA
State: Nationwide
Site: www.usair.com

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