Travel Inn
The stay was awful that my daughter got sick due to the heater not working, big open draft from door, no remote, stain sheets, loud noise, & rude customer service (will not refund me for $100.00)
- 03-17-2008
- 2
My husband, two kids and I stayed here at Travel Inn where there was a lady working that gave us a room then switched us into another room due to a single bed in the other room while we had requested for a double bed in the first place. When we had gotten to our 2nd room I have tried to explain to the lady in the front desk that we had no remote, heater didn't work and there was a big open draft from under the door. We had an 11 month old baby at the time. We had stayed elsewhere for a cheapter price and the rooms were better. I tried asking for a refund the moment we checked out but she kept telling me that the manager wasn't here and I haven't spoke with the manager since then even keep calling here explaning what happened but she wouldn't listen or told me the manager wasn't there. I had even faxed her the information but still no response from the manager. My daughter had gotten sick the next day because it was cold in the room.
Company: Travel Inn
Country: USA
State: Arizona
City: Phoenix
Address: 4021 N. 27th Ave
Phone: 6022488880