Continental Airways
They promised me services while booking tickets and never provided nor compensated Houston Texas

Flight No: CO449
Date of travel: 15 Feb
Sector: San Francisco (SFO) to Newark (EWR)
Confirmation #: CEJ8EF
Special Request: Asian Vegetarian Meal (AVML) which was confirmed

First of all, the crew informed me that the meal I had requested was not available and later agreed to serve an alternate meal.

- They served me some other meal (called kosher) with meat in it. Eating meat is totally against my relegious sentiments and in spite of explicit request, I was served the same.

- When I brought this to the attention of the crew, they were very uncourteous and rude. They went to the extend of almost shouting.

_ All they did was to tell me, in a rude and angry tone, to go and complain to whomever I want and threw one comments form at me.

When I fly business, I expect a decent level of service and very high level of courtesy from the crew.

This is the worst set of crew I have encountered in my 35 years of flying.

I was really hurt:

- due to this careless act from Continental Airlines.

- for making me travel on empty stomach for more than eight hours thus aggravating my stomach acidity level and made me suffer

- for hurting my religious sentiments (eating meat)

- due to the rude, arrogant, insensitive and uncourteous behavior of the crew thereby damaged my self respect in front of my colleagues

- for not fulfilling the promise of providing me a Asian Vegetarian Meal

- for not informing me of the unavailability of Asian Vegetarian Meal and failure to provide an alternative meal and

- for not providing me the value for a business class travel

I had written to them many times but there was a point blank refusal from the airline.

Request your help in compensating me for the above.

Thanking you

Sincerely yours,

Hariharan
Mumbai
India

Company: Continental Airways
Country: USA
State: Nationwide
Address: P O Box 4607 - NHCCR, Houston Texas 77210-4607

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