Super 8
Ripoff Best Available Rate Or First Night FREE Not Honoured

Super 8 Hotels advertise that they will give you the BEST available rate over all competitors for the room rate of the same hotel & dates or your first night is FREE if you book at the Super8.com website or call the tollfree number to book.

I called, made reservetions for 5 people in a 2 Queen bed room for $79.99. Then found a rate of $70.00 a night for the same room/number of people/hotel/dates on expedia.com. I filed a claim within a couple hours, but received no response.

So I called customer service. She told me she replied by email (which I checked often and have no record or receiving), and further explained that the expedia rate was actually more because they charge an additional $15 a night ($5 for each additional person after 2) so the rate would be $85 a night.

The Best Available rate, with the $5 extra person charge would be $84.99 ($79.99 $5.00). So the difference is. 01 cents!!!

What kind of scam is that? You cannot win with this claim. If the hotel actually does charge $5 for each additional person I will end up paying $94.99 a night for a crappy nofrills hotel.

Now that is what I call a RIPOFF!!!

D.
Sault Ste Marie, Ontario
Canada

Company: Super 8
Country: USA
Phone: 8008008000
Site: super8.com

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