United Vacation Network
Misleading information on savings for flights and hotel and quality of their travel agency

The United Vacation Network, UVN, claims that by taking 3 trips for two outside the continental USA, members can save $5000. These savings from airfare and accomodations. The cost to join UVN is $5144. These trips would be 7 nights or more to Hawaii, Central America, Europe, Australia, South Africa and such. Also they claim accomodations for $40 to $80 per night for hotels such as the W, Hilton, Four Seasons, and Mariott. UVN claims lower airfares outside the lower 48 than Orbits. UVN quotes round trip airfares from Huntsville, AL to Hawaii to be $400, to Australia $800, to Europe $400 and to South Africa $800.

Airfare from Huntsville, Alabama to Hawaii was quoted to be $400 by their sales team. This is untrue once I got access to their travel agency and asked for airfare to Hawaii they quoted higher rates than what I can get on my own from Orbits. Typical airfare HSV-HNL is $750 per person round trip. The UVN has no discounts over Orbits rates. Had the UVN rate for Hawaii been $500 or so that would be a good value.

My first Hotel reservation to Atlanta I was quoted $120 for one night at the W hotel, this is the same rate I can get on my own with Orbits. After refusing that rate the travel agency gave me the next day Hilton for $65. The bill at the Hilton is $84 plus tax. There is no $65 for this hotel. The travel agents tell thier customers anything to prevent or postpone complains.

I have informed MBNA credit card company to protect their credit card holders from doing business with UVN. I have asked UVN to credit my MBNA account and I have asked MBNA to credit my account as well.

Company: United Vacation Network
Country: USA
State: Florida
City: Largo

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