Homegate Studios And Suites
Dishonest fraudulent billing charged for room and didn't stay there Ripoff

On 6/23 I had reservations at the above hotel. When I checked in and went to the room, it was unacceptable. So I went back to the front desk and told them I was cancelling and would go elsewhere. The clerk said because I entered the room, that he would have to charge me. I told him that I had not touched anything and the room was as I found it. Ready to be leased. He said he had to charge me for one night. There wasn't anything I could do at the time and figured I would get my money back later.

Internet search for the parent corporation proved negative. I called them back to find out who owns the hotel and the lady said I would have to talk to the manager. But she would not give me his number, only his voice mail. I left a message but have not received a return call.

Well, he charged me for two nights, event though I never spent a night or used the room in any manner.

As far as I am concerned, they stole my money and violated the law. As I did not stay there, they still charged me and that must be illegal.

Company: Homegate Studios And Suites
Country: USA
State: Texas
City: San Antonio
Address: 11221 San Pedro Avenue
Phone: 2103424800

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