US Airways
Ridiculous voucher rules, working man cannot use ripoff

As others have noted here, the vouchers are difficult or impossible to redeem plus the help desk (helpless desk?) is outsourced to Manilla.

I volunteered to wait in the Denver airport for at least five hours last July since I was not employed and had extra time and was a Good Boy Scout but also b/c I thought I could use the voucher!

I understand that Christmas and Thanksgiving are too popular but give me a break.

I'm sure there are PLENTY of empty seats on ordinary weekends but they keep telling me I need to leave on Monday or Tuesday or cannot come back on Sunday because of seat restrictions. I couldnt care less what the legaleez fine print says-this is unfair! Youre penalizing me for being a working professional or forcing me to call in favors and take vacation days. If I went to the ticket counter last minute you KNOW theyd be Glad to sell me a two thousand dollar ticket. So why not honor the voucher?

If I travel with THEM again and they try to bump me they'll see a man get mean!

Company: US Airways
Country: USA
State: Virginia
City: Arlington

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