Royal Caribbean Cruise Line
Giving me run around on my credit refund

I have been getting the run around from Royal Caribbean
I booked a 50th birthday party, directly through the cruise line Groups department. I was told by booking 8 cabins I will get one fare credit. $290.00 I have two of my group members that did not pay their gratuties so I was told that amount will be deducted and I will receive $231.00. On three different occasions I have called to inquire and was told the funds should be credited to my account within 3 days. The cruise was March 24th-27th on Monarch of the Seas, and to date I have received no refund yet. The person I was dealing with name is Pricilla she work in the Groups department of Royal Caribbean.

Company: Royal Caribbean Cruise Line
Country: USA
State: Florida
City: Miami
Site: www.royalcaribbean.com/home.do

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