Royal Caribbean
Bad customer service

Buyer Beware applies here. I just got back from a Caribbean cruise on Royal Caribbean's Freedom of the Seas. It was barely 'okay' because after spending a lot of money for the cruise we got on board only to find that so many things cost extra like juice at lunch, the arcade, yoga classes, and band-aids. (They wanted 50 cents for a band-aid.) All these extra costs ruined the rest of the cruise, and they don't care! The food was okay but there really wasn't a lot to do on the largest cruise ship in the world. My suggestion: go when it's cheap or don't go at all! Spend your money on a trip to Grand Cayman or Kauai where you're not at the mercy of other people! If you do go on a cruise surf the net for complaints like this one.

Company: Royal Caribbean
Country: USA

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