Mann Travel
Ripoff worst travel agency in Charlotte -Carol Hoffman manager sucks!

I went to Mann travel agency to book a combination business trip/vacation. I WENT IN OVER 6 WEEKS AGO FOR A TRIP LEAVING ON 02/24/06 What should have been an easy thing turned out to be a nightmare!!!

Carol Hoffman (my agent) was imposssible to get ahold of.
She charged the airline tickets, euro rail tickets, and hotels to the wrong credit card. When I tried to get her to fix it she would never return my calls. We lost a hotel in Rome because she never got back to me and I wound up booking one myself at a much higher rate.
But the worst was when I showed up at the airport on Friday (24th) they told me that I did not have a ticket. This mental genius reserved a flight charged my AMEX card and never booked the ticket. This was 3 hours before departure. What ensued was 2 1/2 hours of trying to get the airline to reinstate the ticket. The airline wanted me to pay $4000.00 for a one way ticket.

Stay away from this company. They are a total rip off
i complained to the owner no response.

Company: Mann Travel
Country: USA
State: North Carolina
City: Charlotte
Address: 4400 Park Road
Phone: 7045568311

  <     >