Bright Angel Lodge
BAD customer service at restaurants abused & mistreated

If you are going to the Grand Canyon, DO NOT eat at the Bright Angel Lodge restaurants.

The manager there (a blond guy with a goatee and glasses) is EXTREMELY rude. I went there with two friends, one of whom was a bit tipsy, and the manager refused to serve us. This I could understand, but he also called ALL of the other restaurants in the Grand Canyon and gave them our description and told them not to serve us as well!'

I was appalled at such behavior. As a result, I had to go to the buffet BY MYSELF and grab food for all three of us to bring back to our room.

If not for the gorgeous views and other NICE people working at our hotel, this experience would have spoiled my ENTIRE trip.

Do yourself a favor. DON'T EAT AT BRIGHT ANGEL LODGE! Don't give them business. Staying there is one thing because it's on the rim of the canyon, but don't eat at the restaurants.

Anthony
New York, New York

Company: Bright Angel Lodge
Country: USA
State: Arizona
City: Grand Canyon
Address: P.O. Box 699
Phone: 3032972757

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