American Airlines
Airline Refund Delayed Repeatedly and Sent to Prepaid Card

I recently went to the International Airport of Tampa Fl. There I requested a refund for a ticket for American Airlines. They said the refund would be sent to my credit card. This process could take 2 days American Airlines said. I looked in my credit card and no refund still yet. Then I contacted American Airlines three times. First time they said three days from Sunday March 20. Then they said five days. The third time they said this refund could take two months. I am being sent to Paris Island for USMC training and I would not be able to use this flight I told American Airlines. I contacted American Airlines again and they said that they sent the money to my Netspend credit card.

This is a company in Texas. Netspend gave me the "run around" and said it was American Airlines fault Netspend also said this could take first 24-48 hours, second, three days, third seven days. So both companies are blaming each other and basically using my $389 hard earned dollars. I am only twenty two and this is ridiculous. I believe it's mostly American Airlines fault because Netspend has given me refunds in a matter of 2 days before. Well I am completely lost.

Company: American Airlines
Country: USA
State: Texas
City: Dallas
Address: 4333 Amon Carter Boulevard
Phone: 8009375449

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