Florida Shuttle Transportation
Still waiting on refund a month after cancelling literally last minute

They have no sense of urgency to refund our money and still after repeated emails and calls still now refund. As of Monday they were supposed to be "mailing a check" and we still have not received it. This company is a joke. They are rude, uncaring, unreliable, and dishonest. They cancelled by a text message at 6:30 in the morning, 15 minutes before the bus was scheduled to leave. And made a smart a* comment after the cancellation text that we will get refund. Really then where is it at??? They kept saying they sent it through their merchant but it took over a week for them to even try to contact their merchant then said we dont know why you dont have it and will mail you a check which we are still waiting. Only a few days left if we dont receive check we will contact lawyer.

Company: Florida Shuttle Transportation
Country: USA

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