Groupon
Spa Deal Restricted to Nationals and Refund Only as Credits

Traveling & Tourism

I bought a spa deal for Singapore as I will be there in April and have used deals all over the world with no problem... Until now... When I went to book the day with the company I was told it was for nationals only so I was not allowed to have it being British with a UK passport!
To add I sult to injury I asked for a refund and Groupon advised me that I would only get this in credits with Groupon Singapore... I have looked at all their deals and I am exempt as I am British and live in the UK... So I cannot use any of the deals but can only get credits which are useless to me.
I have emailed their customer support 3 times and have had to no reply... I am so angry at being not only ripped off but discriminated against. I will never use them again!!!


Company: Groupon
Country: USA
  <     >  

RELATED COMPLAINTS

Groupon
Maid Service Voucher Not Honored Due to Contractual Dispute

Groupon.com
Spa Deal Appointments Nearly Impossible to Obtain

Groupon
Restaurant Deal Limits Prevent Dining With Friends

Groupon
Misleading Promise and Refund Refused After Hour on Phone

Groupon.com
Merchants Offering Vouchers Cannot Follow Through on Bookings

Groupon
Improv Show Deal Listed $4 Cheaper Next Day, Credit Refused

Groupon
Two gas boiler service deals unfulfilled, no refund

Groupon.com
Bedding Order Never Received, Efforts to Reach Company Failed