Spirit Airlines
Check-in Closed Despite Arriving on Time, Supervisor Refused to Help
- 01-19-2013
- 58
Our experience with Spirit Airlines was terrible. We were going from Fort Lauderdale to New York on January 13 and we were at the airport in time. After waiting in line for a while, we were told that the check-in is closed. Even after we heard that the flight was being delayed with 2 1/2 hours they still did not let us onto the plane. We had a 10 week old fussy baby with us
but the supervisor, named Taylor, a tall woman with long dark hair and glasses, was extremely nasty. When we asked to speak with the manager, Taylor refused to call her. We were essentially ignored when we tried to do something about it.
We discourage everyone from using Spirit Airlines!!! Even if they claim they have cheap rates, additional charges apply for every silly thing, from baggage that weighs just a pound above weight limit to a cup of water. It is a shame for an american airlines to
portray such despicable behavior.
Company: Spirit Airlines
Country: USA
Site: spiritairlines.com