Spirit Airlines
Spirit Airlines - terrible customer service Miramar Florida
- 11-12-2007
- 31
I booked a flight online and inadvertently entered the incorrect date. When i recieved the e-mail confirmation 10 minutes later, i immediatley contacted Spirt Airlines to advise that I made an error. Spirit airlines would not waive the $70 change fee to correct the date. I spoke to a supervisor who would not help me. I think that Spirit Airlines needs to be a little more understanding when it comes down to the fact that people make errors and that every correction should not be made at the expense of the consumer. I am shocked and disappointed in the way that this situation has been handled.
Company: Spirit Airlines
Country: USA
State: Nationwide
Site: www.spiritair.com