Affordable Tours
Onboard credit not given

I arranged a sail on Circus and was informed from the travel broker at Affordable Excursions that I'd obtain $75 onboard credit after I reached the vessel. I never received it. After I delivered in the sail, the broker stated I had been designed to provide a certification with me. I informed her I never obtained a certification and that I was guaranteed the credit after I boarded the vessel. She stated she was on holiday and it has no copy therefore could not recommend me that I needed a certification. After I named Carnival I had been informed that Inexpensive Journey never taken care of the onboard credit. Affordable Travels has been doing nothing to solve this case. Do not utilize them. They're extremely unprofessional.

Company: Affordable Tours
Country: USA

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