CenturyLink
Horrible, horrible service

I have had the catastrophe of coping with the corporation for decades, being the 'only show around' for such a long time. Lately, I'd required unlimited long-distance. Was advised it'd be $8/mo. Excellent, not a problem. It had been to become on by EIGHT G/M THAT EVENING (a Friday). By midday 24 hours later, it NEVERTHELESS wasn't on, and so I named, and was informed these were likely to 'pack' since I have had telephone and DSL through them, and that I might obtain a free update to 10 megs on DSL, which it'd to hold back until WEDNESDAY. WEDNESDAY comes around, BUT STILL no long-distance support, not to mention 10 meg DSL. I am MAD and I contact, plus they do not like coping with furious clients, so that they hang-up you! TEN CALLS LATER, I discover the one who did the initial purchase had it so screwed-up that it'd been TERMINATED. Additionally they stated they might do the long length instantly, they do not understand why she mentioned it'd consider such a long time! These were also likely to deliver somebody out THAT EVENING (Wednesday) to update my outside telephone container for that 10 m DSL. Listed here is it FRIDAY and also the update hasn't been completed. I contact tech-support (exactly what a LAUGH!) and he said it is because I've a-line operating in the container to indoors! Which it's too much time, I want a smaller one, since itis interfering and maintaining me at 152 kbps!!! Evidently, the same as in case your hose is also long, it operates out-of water-pressure, when the telephone wire is also long, it operates from web. Questioned why I am not utilizing the interior wiring, NICELY!!! I was informed years back it'd charge me a great deal until I'd inside cable maintenance, therefore, I taken care of inside cable maintenance. I've lots of cats, so it is a bit pungent, therefore, the fix man declined to complete the job, despite the fact that I am spending money on this company. THEREFORE, I taken care of it, and not got it mounted!!! Easily discover Iam being billed additional (I was also informed when I got the DSL support the device was FREE, and today I notice Iam being billed $5/mo. For this!), I'm likely to document using the state attorney general. I'm not going to proceed placing more income into gear due to some hair-brained 'concept' they've why I am still just obtaining 512 kbps in the place of 10 mgs... Huge difference, and also the pc is not that near to wherever the container would be to start using a smaller point!!! Iam fed up with half-hour MINIMUM delay times, fools thatnot understand what they are performing (perhaps easily kink the telephone point, I'll quit my web altogether???), and being billed for issues used to do not accept!!!

Company: CenturyLink
Country: USA
State: Washington

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