Straight Talk
Poor Customer Service

I have been trying for three weeks to get a phone that I have owned since January, but has been out of use, reactivated with a new number. After two attempts to activate the phone, I was told that I needed a new sim card. They promised to send it in 7 to 10 working days. I never received the sim card so I called again and was promised a sim card in 48 hours. The card never arrived. I called back and was told they would call me back in 24 hours to let me know what had happened. I said no more talk, I will go buy a phone that will work and you can give me three months wrth of free service for my time. They only offered to give me free time for the three weeks I had been dealing with this problem. I will not be doing business with them again.

Company: Straight Talk
Country: USA
State: Florida

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