Straight Talk
Reactivation Delayed Three Weeks as Promised SIM Card Never Arrived

Telecommunications

I have been trying for three weeks to get a phone that I have owned since January, but has been out of use, reactivated with a new number. After two attempts to activate the phone, I was told that I needed a new sim card. They promised to send it in 7 to 10 working days. I never received the sim card so I called again and was promised a sim card in 48 hours. The card never arrived. I called back and was told they would call me back in 24 hours to let me know what had happened. I said no more talk, I will go buy a phone that will work and you can give me three months worth of free service for my time. They only offered to give me free time for the three weeks I had been dealing with this problem. I will not be doing business with them again.


Company: Straight Talk
Country: USA
State: Florida
  <     >  

RELATED COMPLAINTS

Straight Talk
Promised Free Month of Service Denied Despite Recording and Reference Number

Straight Talk, Inc
Service Deactivated And Old Phone Number Lost After Replacement Phone

Straight Talk
Phone Number Lost After Representative Error, Compensated With Free Months

Straight Talk Cell Phone Service
Three Phones Failed in Weeks, Walmart Refused Returns, Hard-to-Understand Support

Time Warner Cable SoCal
$100 AMEX gift card never arrived

Straight Talk
Wrong SIM Card Sold for iPhone, Old Phone Deactivated, Supervisor Hung Up

Straight Talk Phone Service
Constant Refill Texts, Early Card Purchase Lost Service Days, Poor Support

Straight Talk Wireless
Port Never Completed, Activation Card Not Refunded, Bank Dispute Won

AT&T Wireless
Still Waiting on $60 Rebate After Months of Calls

Straight Talk Wireless
Customer Service Unreachable, Phone Never Worked, Mail Only Contact