Verizon FIOS
Worst customer service

I continued point to-order extra converter package, i wanna to choose it-up from there Fios shop. But this method is d/a online, and so I named customer support to alter the purchase. The repetition arrived and he could alter the purchase from 1 extra container to incorporating a container and changing the aged gold containers to 2 new types. And that I mentioned plainly that I'd choose them up in the store in Hempstead and he mentioned no problem I'll deliver that info towards the shop. Well i reach the shop in 10 mins and that I submit the previous containers and also the broker claims the purchase for 1 extra and 2 exchange containers are mailorders and that I cannot finish this purchase you've to contact customer support back. I can get on the telephone with CS and after about 45 mins later they might not stop the purchase which was place in 1o mins before coming towards the shop. Therefore the good repetition from the title of Larry Steffan said I'll attempt to assist you to, therefore he offered me the containers. Our support hasn't worked since starting the shop, 4 nights later and 2hrs and relying on the telephone with customer support my support continues to be no longer working. The worst ever of any business recognized to gentleman.

Company: Verizon FIOS
Country: USA
State: New York
City: Hempstead

  <     >